Category Archives: Entrepreneurial Insights & Observations

Beyond the Bones . . . Finding the “Who” in Your Business

When I was in high school back in the 70s, like most students, I had to take biology before they’d let me out the door. I sat in the first row of Mr. J’s formaldehyde-ish smelling classroom – right in … Continue reading

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Forecasts Are Never a Sure Bet

Welcome to spring in Kansas City! But if you expected to be enjoying crocus, daffodils and redbud trees right now, you’re sorely disappointed. As all of us who live and work here know, we got hit with three major late-season … Continue reading

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What If Days Were Dollars?

The old saying “another day, another dollar” is often uttered with a shrug by people who’ve spent a good deal of their lives at dull, routine jobs. When I heard someone use that expression the other day, I started thinking, … Continue reading

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It’s About Time

As years end and new ones begin, we get reflective about time . . . what we accomplished during the twelve months just ended, and how we’re going to spend our time in the upcoming 365 days. Nearly universally, though, … Continue reading

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1 Egg, 1 Airplane, 1 Colossal Pumpkin Seed . . . A Recipe for Success

The old adage about not putting all your eggs in one basket may be outdated, except for clumsy Easter bunnies. From a business standpoint, owners are consistently advised to nurture a diversity of revenue streams, a customer list that’s not … Continue reading

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Every Company Is a Technology Company

When you think about it, there’s more truth in that statement than not. Whether you’re the owner of a marketing agency, retail establishment, construction company, financial services company, or engineering or architectural firm, the truth is that technology is core … Continue reading

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8 Lessons I’ve Learned About Business

I get to work with lots of business owners every day. They often share their entrepreneurial lessons with me. A while back I started keeping track of a few of my own. Own a purple crayon mentality. Remember “Harold and … Continue reading

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Things to Think (Big) About

Many of you know I’ve traveled frequently the last few years in my role as a national board member for the National Association of Business Owners. I’ve had the privilege to meet and listen to a number of accomplished business … Continue reading

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Everything has a shelf life . . .

“Everything has a shelf life.” Simple words, delivered casually. But they packed a punch.

Sometimes just a few words can cut through the clutter and bring clarity. I was reminded of that recently while having lunch with a couple of business owner friends. One was still feeling angst over a personnel situation that had ended more than a year ago. The relationship had started on a promising note, brought numerous benefits to the employee, the owner and the company, but then began to deteriorate for a number of reasons. Eventually, the owner and the employee agreed to part ways. But the owner still beats herself up thinking about the woulda, coulda, shoulda’s that might have preserved the relationship.

In the midst of all this second guessing, the other business owner at our table, who had been silent through the bulk of lunch, said with a shrug, “Everything has a shelf life.” Simple words, delivered casually. But they packed a punch. Hearing them, my friend’s perspective shifted. I could tell by the look on her face she realized that it was not only okay the employee had moved on, it was right.

As I replayed the conversation later, I got to thinking about other things in our businesses that become stale or moldy, clearly outliving their shelf life. Yet we hang onto them anyway, perhaps because we’re emotionally attached, or because we mistakenly believe we can tweak this or change that and revive their freshness.

Often in business we think that adding something new is the way to pump up profits or inject new life into the company. Sometimes, the opposite is true. Sometimes, we need to face the hard reality and check the expiration dates on people, processes, and programs that may have served us well in the past but have become a drain on the present. Sometimes, we need to get smaller in order to get bigger. Sometimes, ironically, a tough and thorough purging of outdated systems and products past their prime may ultimately extend the shelf life of the company itself.

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When You Lead With Deception

My phone lit up with an urgent text message from someone on my staff: “XXX called and needs you to call him right away. He said you would know who he is.” I didn’t recognize XXX’s name, but I meet … Continue reading

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